Effective Date: 01/12/2024
At Buyloo (www.buyloo.in), we provide a platform for users to buy and sell goods directly. As a classified listing website, Buyloo does not handle shipping or delivery of items. The terms of shipping and delivery are solely determined by the buyers and sellers involved in the transaction.
1. Buyer Responsibilities
- Buyers should confirm shipping and delivery details directly with the seller before completing a transaction.
- Buyers are responsible for ensuring the delivery address is accurate and accessible.
- It is advised to use reliable shipping methods and request tracking information for purchased items.
2. Seller Responsibilities
- Sellers must clearly specify shipping terms, including costs, estimated delivery time, and available methods, in their listing.
- Sellers are responsible for securely packaging items to ensure they arrive in good condition.
- Prompt dispatch of items upon confirmation of payment is expected.
3. Disputes
- Buyloo is not involved in the shipping or delivery process. Any disputes regarding shipping delays, damaged items, or non-delivery must be resolved directly between the buyer and seller.
- We recommend keeping all communication and transaction details documented for reference in case of disputes.
4. Recommendations for Safe Transactions
- Use trusted shipping carriers and services.
- Buyers should confirm shipping terms and charges before making a payment.
- Sellers should provide tracking details and delivery confirmation whenever possible.
5. Limitation of Liability
Buyloo is not responsible for:
- Loss or damage of items during shipping.
- Delays in delivery.
- Disputes arising from the shipping process.
All shipping and delivery arrangements are made at the discretion of the buyer and seller.
6. Contact Us
For questions about this policy or to report concerns, please email us at support@buyloo.in.